Welcome to IITIX (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://iitix.com (the “Site”) and use our services (collectively, “Services”). By accessing or using our Site, you consent to the practices described below.

1. Information We Collect
• Account Information: name, email address, phone number, password when you register an account.
• Order & Transaction Data: billing/shipping address, payment method details (card type, last four digits), tickets purchased, order history.
• Usage Data: pages viewed, links clicked, time spent on pages, referring/exit pages, browser type and settings, device identifiers, IP address, operating system.
• Communications: any messages you send to our support team, survey responses, feedback.
• Cookies & Tracking: small files placed on your device to recognize you, remember preferences, and deliver targeted content or ads.

2. How We Use Your Information
• Provide & Improve Services: process orders, deliver tickets, respond to support inquiries, personalize your experience.
• Communications: send confirmations, account notices, promotions, newsletters (you may opt out anytime).
• Analytics & Insights: understand how you use our Site and improve functionality, content, and marketing.
• Security & Fraud Prevention: detect and prevent unauthorized access, fraud, and other risks.
• Legal Compliance: comply with legal obligations, respond to lawful requests, enforce our Terms & Conditions.

3. Sharing & Disclosure
• Service Providers: payment processors, ticket delivery services, hosting providers, email/SMS vendors—only as needed to perform their services under confidentiality agreements.
• Event Organizers: we share order and ticket details with the organizer to validate and fulfill your entry.
• Legal Requests: when required by law or to protect rights, safety, or property of IITIX, our users, or the public.
• Business Transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred under similar privacy protections.

4. Cookies & Tracking Technologies
• We use strictly necessary cookies to operate our Site, performance cookies for analytics (e.g., Google Analytics), and marketing cookies for retargeting ads.
• You can manage preferences or opt out via your browser settings or by visiting our Cookie Consent banner.

5. Your Rights & Choices
• Access & Correction: log into your account to review or update personal information.
• Opt-Out: unsubscribe from marketing emails via the “unsubscribe” link or contact us at privacy@iitix.com.
• Data Deletion: request deletion of your account and personal data by emailing privacy@iitix.com. We will comply unless retention is required by law.
• Do Not Track: our Site does not respond to “Do Not Track” signals; you may disable cookies as above.

6. Data Security
• We implement industry-standard measures (encryption, access controls, secure servers) to protect your data.
• However, no method of transmission over the Internet or storage is 100% secure—use of the Site is at your own risk.

7. International Transfers
• If you access the Site from outside Indonesia, your information may be transferred to, stored, and processed in Indonesia. We ensure appropriate safeguards are in place.

8. Children’s Privacy
• Our Services are not directed to children under 16. We do not knowingly collect personal information from minors. If we learn we have, we will delete it.

9. Third-Party Links
• The Site may contain links to third-party websites. We are not responsible for their privacy practices; please review their policies directly.

10. Changes to This Policy
• We may update this Privacy Policy at any time. We will post the new “Last Updated” date and notify you if changes are material. Continued use after updates constitutes acceptance.

11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us

Thank you for trusting IITIX. We are committed to protecting your privacy and providing a secure ticketing experience.